Category: Knowledge center

How to win customers’ hearts & wallets

…For years, the highlight of my morning was my visit to the coffee shop. It was the perfect experience: the smiling barista, who quickly knew my order without me having to state it, a handwritten “thank you” note …

How businesses can retain new customers.

Retention is the single most important thing for growth – Alex Schultz – Growth and  Internationalization, Facebook. Not many retailers know the monetary value of their customers. I know it sounds off, trying to place a figure value on each …

How fashion retailers can retain new customers.

Retention is the single most important thing for growth – Alex Schultz – Growth and  Internationalization, Facebook. Not many retailers know the monetary value of their customers. I know it sounds off, trying to place a figure value on each …