Loystar Privacy Policy

In today’s hyper-connected world of information exchange we take very seriously, your privacy. Below is our Policy on how we handle information you submit to us.

Collection of Personal Information – Identification, Communication and user Experience

We use this information in identifying customers or clients or users of this website and/or any associated mobile app. This piece of information can also be used during communication with any representative of Loystar and improving the experience of services/solutions we may proffer. Communications can be via e-mails, phone calls, SMS, social media messaging facilities, bots e.t.c  for the purpose of marketing and newsletter communications which you have a choice of opting out of. Examples of personal information we may collect: name, email address, phone number, twitter ID, Facebook urls, device ID, Location. We may also use personal information for internal purposes such as demography, data analysis and segmentation, and research to improve our offerings to you.

When you visit our Website or use our mobile apps, our servers automatically record information that your browser or device sends whenever you active on the platform, this information may include personal information, accounts data for sending notifications, notifications messages and their rich content. Like many websites and Apps, we may also use cookies to collect information. A cookie is a small data file that we transfer to your hard disk for record-keeping purposes. We may use persistent cookies to save your registration ID and login password for future logins to the Website. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Website or all functionality of our services.

When you register to use our (App(s)), we may also record certain statistics information related thereto, such as the number registered devices. The number of notifications you have send is also saved for statistics data. All application sensitive information remains your property and shall not be part of the Personal Information. We make no claim to ownership of any Apps unless created and uploaded by us.

Collection of Non-Personal Information – Anonymized Data

We also collect non-personal information which is incapable of identifying any customer/client/user. We may use, transfer, and disclose this piece of information for the purpose of industry analysis or in press releases or for improving our products and services offerings or for any other reason as the need arises. They are usually in aggregate format and are not associated with any customer/client/user. Examples of such information: Sex, Language, Mobile Network, Phone type, local Govt area, Area code e.t.c If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Loystar’s website, online services, web applications, mobile applications, email messages, and advertisements may use cookies and web analytics technologies. These technologies help us better understand how users behave while interacting with the website. It provides information on number of visitors, rough location of the visitor – which is determined by the media used, time spent, pages visited, browser type and other related data. We treat information collected by cookies and other technologies as non-personal information.

Non-personal Information Collection via 3rd party association

As a result of associating with web service providers such as Google, non-personal information may be collected and this is backed by their privacy policy.

Disclosure to Third Parties

We do not disclose personal information to Third Parties that are not publicly associated with Loystar. We place high value on your personal information, however we do not sell, exchange, share or trade them in anyway with a 3rd party. We take measures to protect information you have submitted to us and treat them as highly confidential. If you have concerns regarding how we use your information, please let us know by sending an email to [email protected]


It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for Loystar to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Loystar takes precautions including administrative, technical, and physical measures  to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Our Company wide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to all representatives of Loystar and strictly enforce privacy safeguards within the company. We could also update the policy and communicated the changes to you

Privacy Questions

If you have any questions or concerns about this Privacy Policy, please contact us. We may update the Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.
Updated: 5th Oct 2016, 0706AM
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